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Privacy Notice

Privacy Statement
Dialed in PH Services Corp. (“Dialed in PH”, “we”, “our”, “us”) is committed to protecting your personal data in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA).

This Privacy Notice explains how we collect, process, use, retain, and dispose of your personal information when you access or use our website: https://getdialedin.ph.

We uphold the principles of Transparency, Legitimate Purpose, and Proportionality in all personal data processing activities, and we implement appropriate security measures to protect your information.

Website Privacy Notice

Website: https://getdialedin.ph

Personal Data Collected and Manner of Collection

We may collect personal data through the following methods:

  • When you submit inquiries, fill out forms, or apply for jobs
  • When you voluntarily provide information for service-related activities

Data collected may include:

  • Full Name
  • Email Address
  • Contact Number
  • Resume/CV (for job applications)
  • IP Address and Browser Type
  • Date and Time of Visit
  • Pages Visited

Basis, Purpose, and Use of Personal Data

We may process your personal data with or without your consent when:

  • It is necessary to respond to your inquiries or service requests
  • It is required to fulfill our contractual or legal obligations
  • It is based on our legitimate business interest
  • It is allowed under Sections 12 or 13 of the DPA

Specifically, we process your data to:

  • Respond to questions or service requests
  • Process applications or feedback
  • Provide updates, advisories, or communications
  • Monitor and improve website performance
  • Comply with applicable laws or fulfill public authority functions
  • Address concerns regarding your data privacy rights

Use of Web Analytics and Cookies

We use third-party services such as Google Analytics to analyze web traffic and improve website features. These tools may collect cookies and tracking data.

Collected data may include:

  • IP Address
  • Date and time of visit
  • Web pages viewed
  • Operating system and browser
  • Geolocation
  • Referrer websites

No data collected is used to personally identify you unless you voluntarily provide it.

Disclosure of Personal Data

We do not share your personal data with third parties unless:

  • You have given consent
  • It is required by law or legal process
  • It is necessary to fulfill service obligations
  • It is permitted under Sections 12 and 13 of the DPA

Security Risks and Safeguards

While we employ physical, technical, and organizational safeguards to protect your personal data, no system is completely immune to security threats. We recognize potential risks, including unauthorized access, cyberattacks, or accidental disclosures.

To manage and reduce these risks, we implement:

  • Role-based access control
  • Data encryption and classification
  • Firewalls
  • Regular monitoring and incident response protocols
  • Secure disposal practices for both digital and physical data

Storage and Retention

We store your personal information securely in our internal systems or with third-party cloud providers under strict security standards.

  • Personal data will be retained for two (2) years after resolution of your inquiry or request
  • Some records may be retained longer if required by other laws or regulations
  • After the retention period, records are securely disposed of or anonymized

Disposal of Personal Data

  • Physical records: Shredded
  • Digital records: Securely deleted or anonymized
    We ensure that deleted data cannot be retrieved or accessed by unauthorized individuals.

Your Rights as a Data Subject

You have the following rights under the DPA:

  • Right to be informed about how your data is being processed
  • Right to access personal data we hold about you
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure or blocking of your personal data
  • Right to object to processing based on consent or legitimate interest
  • Right to data portability
  • Right to damages if your rights are violated

You may file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

Contact Our Data Protection Officer (DPO)

For inquiries, concerns, or requests regarding your personal data, you may contact:

Data Protection Officer: Reynard Dahunan
Email: diph_dpo@taukdial.com
Phone: 0949 968 0301
Office Address:
10th Floor, China Bank Corporation Building,
Samar Loop corner Panay Road,
Cebu Business Park, Cebu City, Cebu, 6000, Philippines

Changes to this Privacy Notice

We reserve the right to update this Privacy Notice at any time. Changes will be posted on our website with an updated effective date. Prior versions may be made available upon request.

Date Last Updated: 29 July 2025